Device Protection
Integrated protection for financed devices: Accidental Damage, Theft/Loss, Beyond Economic Recovery and Claims Management.
Regulated Partnerships & Markets
Licensed insurance partners underwriting regulated risks.
Risks we support
• Accidental Damage (AD)
• Theft / Loss (where permitted)
• Beyond Economic Recovery (BER)
• Claims Management & Customer Support
Markets & compliance
• Kenya — local licensed insurers underwriting regulated protection products
• Uganda — partnerships with licensed insurers and intermediaries
• South Africa — partnerships incl. Cape Town, aligned to local regulatory standards
Additional African markets can be supported via local licensed partners as programmes expand.
Claims & Compliance
Customer‑centric claims with regulated processes.
• Policy issuance with local licensed insurers (country‑specific wording)
• KYC, proof‑of‑purchase and device validation
• Clear deductibles / excess and documentation requirements
• Regulated timelines, status updates and audit trails
• Treating Customers Fairly (TCF) and data‑privacy alignment
Coverage & Expansion
Current footprint with licensed partners and expansion capability.
Kenya: Licensed insurer partnerships; national reach
Uganda: Licensed insurer and intermediary partnerships
South Africa: Partnerships incl. Cape Town; aligned to local regulatory standards
Pan-Africa: We establish regulated protection via licensed local partners as programmes expand